authoress – Page 86 – education and deconstruction.com

Not Quite Paradise

The Book of the Week is “Not Quite Paradise” by Adele Barker, published in 2010. This is a personal account of an author and university instructor who went to Sri Lanka to teach literature. After her teaching stint in 2001, she returned to observe and write about the conditions of devastation the people suffered in the December 2004 tsunami.

When she first started teaching at the International School at the University of Ceylon in Kandy in the Peradeniya countryside, Barker learned about all the days the university was closed due to holidays, “…election days, election violence days, the religious holidays of four different religions, and university-induced holidays.”

Barker’s American mindset caused her to be stressed by the rat and ant infestation in her rented house, the leaking roof and tropical diseases. “TV has not been possible since the day the monkeys ripped off the antenna from the roof.” She also held the belief that the hobbies she adopted (French language learning and ladies’ football [soccer]) were terribly (British) colonialist, and that bothered her.

The scene at the bank is this: “People conduct their transactions by simply pushing forward en masse to the tellers’ windows.” There is no respect for personal space as there is in the U.S. Someone explained to Barker that in previous years, people got fed up with waiting in line when they were told there was no more of the product– such as garlic– for which they had been waiting hours. Currently, they display orderly patience only in religious rituals.

Nevertheless, “The relief of not being battered by the ongoing emotional sagas of American teenage pop queens and the latest sex scandals that pass for news in the mainstream American press is enormous.”

The presence of four different religions in Sri Lanka has produced civil war on and off through centuries. The author characterizes the country thusly: “Singing geckoes and curries, children in their whites merged with soldiers in body bags and posters of kids in Tiger uniform with their throats slashed.” (As an aside, “Tiger” does not refer to a sports team, but rather, the Tamil Tigers, a mostly Hindu ethnic group.)

Barker writes that in recent decades, the Sri Lankan economy and education system have been adversely affected by various historical circumstances (which has given rise to cultural stereotypes), including but not limited to: colonialism, ethnic conflict and a major natural disaster (the tsunami), that simply perpetuate a vicious cycle.

In 1948, Ceylon (later to be renamed Sri Lanka) became independent from the British Raj. It was then that ethnic strife began. The author met someone who said, “We’re not Sri Lankan anymore. We’re Tamil or Sinhalese or Moor.”

Only two of the three then-national languages (Sinhalese, Tamil and English) continued to be taught in schools. When English was removed from the curriculum, students became less worldly, especially the less wealthy, less privileged ones whose families, unluckily were not listed in the metaphorical “Social Register” in Colombo (the capital of the country). In 1958, a law was passed to make Sinhalese the sole national language. This did not sit well with the Tamil Tigers.

Generations later, the lucky elites continued to obtain lucrative jobs with merely an eighth-grade education. The lower classes have received no guarantee of a bright future, even after completing four years of university education. Therefore, in the 1970’s and 1980’s the latter found Marxism and Trotskyism appealing.

Starting in 1971, the lower classes incited violence, burning tires, jeeps and human beings. Some even attended the Patrice Lumumba People’s Friendship University in Moscow. A political faction was founded (the JVP), which fought against the Sri Lankan army and common people. There have been student protests, riots and murder raids, with Buddhist monks in the mix, who are not always innocent.

The year 1983 saw a recurrence of the civil war between the Sinhalese majority and the Tamil Tiger rebels. The latter began a separatist movement in 1976, claiming that Sri Lanka is their homeland.

Through the decades, political elections have also prompted bloodshed. “The grenade explosions started days before an election.” Sadly, as in many countries of the world, Sri Lanka is a land of natural beauty, but the behavior of some of its citizens has been ugly.

Anyway, education-wise, high school students are required to take two sets of standardized tests, the “O Levels” and “A Levels” in six subjects. The former are taken in what would be equivalent to tenth grade in America, and the latter are college entrance exams. Failure of exams means a future consigned to a low-level job, like selling clothing or other items to tourists in the marketplace.

The Sri Lankan economy was fueled largely by tourism, which basically disappeared due to ethnic violence in the 1990’s, and 9/11. This gave rise to the cultural stereotype that the Sinhalese are indolent. They failed their exams and there are no jobs for them. They might or might not be lazy. They might simply be culturally disadvantaged underachievers.

Read the book to learn about elephants, details of the fighting, why so many Sri Lankans unnecessarily died in the tsunami, and what the author experienced on her return trip in 2005.

Heads in Beds – Bonus Post

“Heads in Beds” by Jacob Tomsky (pen name), published in 2012. This ebook is the career memoir of a hotel employee.

The author provides tips and tricks for gaming situations in the jobs of valet, housekeeping manager and front desk manager. He writes that entry-level workers start on the overnight shift, laboring on weekends and holidays. The managerial positions are stressful with long hours and no overtime pay.

The dead-end position of bellman pays well, but never offers advancement, just better shifts. The reason is that hauling luggage allows for frequent collection of cash tips which might be shared with fellow employees, but not with the IRS. Some workers singularly collect considerable tips on the sly by developing one-on-one relationships with guests– reserving the best rooms for them, “… supervising the bill, and essentially being a private concierge…”

Union membership offers lots of paid time off and job security. However, if a private equity firm purchases a hotel but the hotel-property-manager-seller continues to manage the hotel, there might be extensive replacement of non-union personnel with inexperienced, lower-paid incompetents.

Furthermore, top management might impose petty, draconian supervision that makes life difficult and emotionally tiring for the workers– as happened with Tomsky’s employer. The quality of customer service declines forthwith. Nevertheless, Tomsky and his colleagues were under pressure to keep guests coming to the hotel, so when management turned penny-pincher and minimized one freebie, workers continued to grant others, like room upgrades, free breakfast, late checkout, reduced minibar charges, etc.

Tomsky also relates that immediate causes for termination include “stealing and sleeping on the job.” Movie and minibar are the charges that guests most often challenge. Both guests and hotel employees have money-saving or money-making schemes. The author writes, “… beware of any employees not wearing name tags. They are up to something and don’t wish to be identified.” Some guests make odd requests. One time, eight female guests rumored to be partying, requested a Bible. The author writes, as it turned out, “They just wanted to roll a joint, simple as that.”

Read the book to learn the phrases hotel employees and guests should use to get desired results, the kinds of punishments the hotel agents mete out to difficult guests, and how guests can get the most out of their stay.

American Radical

The Book of the Week is “American Radical, The Life and Times of I.F. Stone” by D.D. Guttenplan, published in 2009. This is the biography of a muckraking journalist, who wrote of “good, honest graft” and the “…human wreckage piling up around me.”

He was born Isadore Feinstein on Christmas Eve, 1907 in Philadelphia. He spoke Yiddish as a second language. In 1924, because his grades were below Harvard standards and there was open enrollment for local residents, “Izzy” as he was affectionately known, began attending the University of Pennsylvania. He changed his name to I.F. Stone at the tail end of his twenties.

The year 1955 saw Congressional surveillance of Stone’s weekly publication “Weekly.” Stone launched lawsuits against his oppressors, arguing that public moneys should not be used to violate his 1st Amendment rights to privacy and freedom of the press. He would have lost his lawsuits but for a curious situation.

James Eastland, chief counsel and chairman of the Senate Internal Security Subcommittee, included the New York Times as one of many newspapers and magazines he was surveilling. Stone had embarrassed the Times for pointing out inconsistent behavior: the newspaper’s firing of its employees who were accused of Communist leanings. Yet the Times had published articles arguing for civil rights, anti-segregation, condemning McCarthyism and immigration restrictions. The Times was indignant because it thought it was being singled out for investigation by Eastland. Eastland dropped his investigation.

Other organizations accused of harboring Communists included the Boy Scouts, Voice of America, the USO and YMCA. “The Justice Department‘s whole roster of professional informers was finally discredited…” when an ex-Communist admitted to fabricating the allegations against the organizations. In fall 1955, finally, there was vindication of Stone and other activists who were under threat of arrest or deportation or subpoena.

This blogger believes the author’s historical accounts are misleading in spots; he implies that in 1948, when the Israelis had achieved military victory over the Arabs in their war for an independent homeland, the Arabs fled. Historical accounts other than this book say that the Israelis subjected the Arabs to a forced evacuation from their homes where they had been residing for generations.

The result of the Hungarian uprising of 1956, according to the author, was cause for celebration for Stone, because a new government was installed that would impose socialism, and Stone was all for socialism. The author neglects to mention that the Soviets crushed the revolt in an orgy of bloodshed. Then the author goes on to say that Stone misread the Suez Canal Crisis.

Nevertheless, read the book to learn modern history through the eyes of a smartass reporter who called a spade a spade most of the time.

Roses Under the Miombo Trees

The Book of the Week is “Roses Under the Miombo Trees” by Amanda Parkyn, published in 2012. This is a four-year chronicle of a family in Rhodesia in the early 1960’s. The country at the time was comprised of three territories, one of which later became the country of Malawi.

When she was in her early twenties, the author, an Englishwoman, married a Rhodesian. They, as light-skinned people, had all the creature-comforts a former British colony had to offer: tennis, golf, bridge, swimming, and yachting. However, technology in entertainment and telecommunications was behind that of the United States. Few people had television in rural areas, and telephone calls still had to be made with the help of a live operator. One of their neighbors had a tennis court made of dead anthills, that had been shaped with water and sun-dried.

The author describes their social life and how it changed as her husband was transferred to different territories in connection with his employment; the birth of their two children, her love of gardening and the job performance of the household’s dark-skinned domestic servant.

Read the book to learn the details of the ups and downs of the family’s life, in their specific time and place.

My Beloved World – Bonus Post

This blogger skimmed the ebook “My Beloved World” by Sonia Sotomayor, published in 2013. This is the autobiography of Supreme Court Justice Sotomayor. Born in 1954, she grew up in a low-income neighborhood in the Bronx, in a close-knit family of Spanish-speaking origin.

Sotomayor’s mother’s philosophy was that whatever one is doing, one should do it well. Sotomayor internalized her advice. She became an overachiever in high school. As a Puerto Rican, she benefited from the growing popularity of “Affirmative Action” policies of the early 1970’s. She attended an Ivy League college. “The Daily Princetonian routinely published letters to the editor lamenting the presence on campus of ‘affirmative action students,’ each one of whom had presumably displaced a far more deserving affluent white male…”

In the United States, Affirmative Action, aka “diversity” is still a very controversial practice in education and employment in which the people in power, some say, out of “white liberal guilt,” are trying to salve their consciences for past discrimination of “minorities”– people who are not of white European origin. Ironically, this can result in reverse discrimination in specific sectors of society– favoring of non-white over white candidates. On the other hand, some ethnic groups comprising the minorities are statistically no longer in the minority of the entire population of candidates; they are now the majority.

Even so, people are becoming more tolerant of the growing popularity of multi-ethnic situations. Sotomayor remains very close with her younger brother, who married, had a daughter and adopted twins, “…Korean boys with Irish names, a Polish (adoptive) mother and a Puerto Rican (adoptive) father– the perfect American family.”

In college, Sotomayor had a lot of catching up to do, linguistically and culturally because she had grown up in a sheltered, limited environment. She writes, “I was enough of a realist not to fret about having missed summer camp, or travel abroad, or a casual familiarity with the language of wealth.” She had had trouble learning to write an essay because syntactically, her writing reflected her first language– Spanish, making for awkward phrasing in English. It was only as an undergraduate that she realized she needed to use the same thesis-oriented communication style she used on her high school debating team, but commit it to paper.

When she was planning her wedding, Sotomayor became a bargain-hunter, but “The prices horrified me, each piece of the fairy tale seeming a bigger rip-off than the last.” She attended Yale Law School and became an Assistant District Attorney to get litigation experience. Her dream was to become a judge. Even at Yale, there had been no program that equipped students with the specific skills and experience for becoming a judge.

When she told her mother about her appointment to her first judgeship, she had to explain that various aspects of the job would be less than exciting. There was no world travel involved. She would get to meet “interesting people,” just not the kinds she would be able to make friends with, as she had in her previous position. On top of that, she would be earning very little money, compared to what she could earn at a big-name law firm.

Read the book to learn the details of Sotomayor’s life triumphs and tragedies, and her opinions on various issues.

Havana Real

The Book of the Week is “Havana Real” by Yoani Sanchez, published in 2009 (according to the copyright). This ebook is a compilation of the blog posts of a journalist in Havana from 2007 through 2010. The author wrote of the oppression of Cubans by their government, their poor quality of life under Communism, and the abuse she suffered for expressing her anti-government opinions.

Yoani Sanchez is a member of what is called “Generation Y” in America– people born in the mid-1970’s and later. At that time, the trend in Cuba was to give babies “Y” names. Sanchez grew up in a Communist dictatorship whose economy was subsidized by the former Soviet Union. In her early teens, she was compelled to join a military youth group whose members were trained to use an AK-47 and shout nationalistic slogans.

After the USSR broke up in the 1990’s, the formerly Communist leaders stopped providing economic aid to Cuba. The Cuban economy tanked. The author described how Cubans in her generation could not afford to take advantage of the practice of building their own homes and after twenty years of payments, owning the property. Instead, Generation Y ran out of money and ended up with stalled construction sites. The Havana apartment building she lived in deteriorated because the landlord was unwilling to pay a high enough wage to attract maintenance workers. For a few years, the elevator was broken. Until it was finally replaced by a rickety Soviet model that still broke down, she and her husband and teenage son had to walk up fourteen flights of stairs.

In summer 2007, Fidel Castro was reported to be ill. Cubans felt a sense of relief at not having to listen to his speeches that interrupted their TV watching, if they were wealthy enough to have a TV. Nevertheless, Sanchez wrote, “We can spend an hour on line to pay the electricity bill or consume half a day to get a pair of shoes repaired… Not know exactly when we can take the bus, receive a service, or buy a ticket.”

This is to say nothing of the horrendous Cuban education system. People who did poorly in school become employed by the schools to educate the children, as graduates who got better grades enter higher-paying professions. Often, these sorry-excuses-for-teachers fill their students’ heads with misinformation. There are also a lot of “tele-classes”– videos instead of live teachers because education is extremely pitifully funded. These videos can be seen by all Cubans who have a TV at home, if they can endure the boring dictation.

Read the book to learn of: the black markets– some of which evaporated due to political change– that deal in the basic necessities of life such as soap, juice and toilet paper; what happened to people who became too entrepreneurial in their capitalistic practices; the reorganized education system that bodes a bleak future for Sanchez’ son; and how Cubans’ already low standard of living fell even further in various ways during the time the author was blogging.

How to Castrate A Bull

The Book of the Week is “How to Castrate A Bull” by Dave Hitz with Pat Walsh, published in 2009. This ebook chronicles Hitz’s career, describes the ups and downs of the tech company he co-founded– NetApp, and imparts wisdom on management, leadership and interesting trivia. A flash drive can store a small amount of personal data of everyone on earth, a hard copy of which would represent 20 million pounds of paper.

NetApp was a start-up in the early 1990’s that built and sold business-to business, a “…network storage system in eighteen months with eight people and $1.5 million.” It went public in November 1995. A start-up has to sell something people are willing to pay for, such as a physical product, or advertising.

During the year 2000, NetApp’s share price tanked– as did that of many other tech stocks– plummeting from $150 to $6. The company delayed laying people off, and did not speak of it, as long as possible. “We announced layoffs one day and did them the next.” Hitz thinks taking care of such unpleasantness quickly is the best policy. Prolonged “palace intrigue” is bad for the work environment. Employees who know their last day is in the future are going to have less than optimal productivity, loyalty and a stable emotional state, to say the least.

When it came time to write the section on the NetApp’s philosophy in the company manual, Hitz says, “Company values only work if the leaders say, ‘These are things I really do believe. If I violate them, please call me on it… Values should remain constant, but appropriate behavior will change as a company grows.” When an employer provides “fun stuff” or free food to its employees, “that’s a symptom of good culture, not a cause of it.”

Read the book to learn Hitz’s explanation of how NetApp became a tremendously successful company, and how it fared after the dot-com crash.

Moving Beyond Words – Bonus Post

This blogger skimmed the ebook “Moving Beyond Words” by Gloria Steinem, published in 2012. It is a collection of articles about Phyllis Freud (a fictional character created to explore how things would be if Sigmund Freud was a female), Steinem’s experiences working at Ms. Magazine in the early 1970’s and other topics.

At Ms. Magazine, Steinem writes that it was like pulling teeth to try to convince Philip Morris to advertise its Virginia Slims cigarettes without the slogan “You’ve Come A Long Way, Baby” in the magazine. “No amount of saying that we, like men, are a segmented market, that we don’t all think alike, does any good.” Through the years, Ms. lost a vast quantity of ad dollars for sticking to its guns, not only at the hands of Philip Morris. “…But no matter how desirable the Ms. readership, our lack of editorial recipes and traditional homemaking articles proves lethal.” This, despite the fact that the Ms. ad sales reps did their homework in providing ample evidence of women’s lifestyle changes, to potential advertisers. Four years of research went into showing that “…women make their own travel choices and business trips” to try to persuade airlines to advertise in Ms. The airlines made various unrelated excuses for advertising elsewhere. The late 1980’s saw the financial troubles of the magazine continue to worsen– not caused by poor subscriber demand, but caused by misguided advertising departments run by men.

In her 1990’s article on economics, Steinem opines that her checkbook was a reflection of her values– what her spending consisted of, and in what amounts. This blogger thinks that the modern-day equivalent of that is physical keys and online passwords. The author also discusses unequal pay for men and women: “Because I was helping to establish speaking fees for other feminists and was giving away some of what I earned, I had become part of the problem.” Recently, this blogger has observed women doing themselves a similar disservice–perpetuating the degrading of all women with their behavior– but might not realize it: Many women post profile-photos on job websites, in which they are nearly topless. This blogger guesses that they think looking sexy will advance their careers. Wearing a strappy or sleeveless top in a professional photo is inappropriate. It’s as unprofessional as wearing flip-flops in a white-collar office. Wearing a top with short sleeves at minimum, would be appropriate. It appears that they want to be treated like sex objects rather than as professional workers who want to be taken seriously.

Read the book to learn of Steinem’s views on and/or experiences with Freud, the strongest woman in the world, working for a women’s magazine, Victoria Woodhull, economics and aging.

Savage Spawn

The Book of the Week is “Savage Spawn” by Jonathan Kellerman, published in 1999. This short ebook, authored by a child clinical psychologist, discusses topics associated with violent children, including serial killers, psychopaths, psychology professionals, the nature/nurture controversy and violence in the media.

The cynical Kellerman writes that “profiles” of serial killers should be taken with a grain of salt: “Profiles are most effective as career builders for retired FBI agents seeking to be best-selling authors and consultants to the film industry, but they miss the mark as often as they hit.”

Kellerman believes that psychopaths (conscienceless people) cannot be rehabilitated because: 1) “…no medication has been found that alters antisocial behavior” and 2) they do not respond to the treatment of traditional psychotherapy because they lack insight and the desire to change.

At least since the mid-twentieth century, due to competition with psychotherapists (who hold PhD’s) to treat patients, psychiatrists have been big advocates of attributing biological causes to mental health disorders in order to prescribe medication.

The author provides a real-life example of two boys, thirteen and eleven, who, in spring, 1998, went on a shooting spree at a middle school and killed four girls and a teacher, and wounded ten other kids and another teacher. Kellerman thinks that had the kids not had access to firearms, “…their misdeeds likely would have expressed themselves as some variant of schoolyard bullying, perhaps a knifing.” He proposes one simple rule for “…preventing child criminality: Restrict access to firearms [to kids].” Teaching psychopathic kids “practical shooting” will result in their bullying other kids. After the occurrence of untoward events, adults who gave kids guns, even with training, should never wonder why such events occurred.

Obviously, it is hard to pinpoint all of the exact causes of violent incidents. Psychological research that would produce a general consensus on the causes of extremely violent behavior would require: a) a long-term study of a sufficiently large number of subjects, and b) other difficult, expensive measures that would minimize bias. Kellerman mentions that longitudinal biological studies of psychopathology have been performed in Scandinavia, but he fails to provide details.

It is inconclusive which, genetics or the environment, is the more responsible for violence committed by kids. The fact that “Genetic traits can make themselves apparent at any age.” throws more of a wrench in the works. The author opines that media violence is not a proximate cause of violent behavior; kids who injure or kill people would probably do so anyway, regardless of the movies or TV shows they had watched. The author’s own children consumed a large quantity of carnage on-screen, and were none the more physically hostile for it. However, Kellerman cannot resist saying, “…media violence is likely to endure as a fruitful source of research grants for social scientists…”

Read the book to learn: a) the relationship between the heart rate of certain toddlers and probable future violent behavior; b) three strong predictive factors of violence in teenagers; c) the age before which, if there is an arrest record– a lifetime of criminality is likely, too; and d) how to intervene in the lives of high-risk youngsters to try to head off violent behavior.

Word of Mouse – Bonus Post

This blogger skimmed the ebook, “Word of Mouse” by John Riedl and Joseph Konstan, published in 2002.

It is about the concept called “Collaborative Filtering.” That means the ability to make product-recommendations to consumers based on a significant number of their self-reported likes of products via an algorithm in a computer program.

The authors claim that the program makes recommendations with a high degree of accuracy, once a subject provides sufficient data on likes and dislikes. Such data are superior to demographic data such as age, occupation and sex, when it comes to predicting future preferences.

Collaborative filtering can be applied to sales of clothing, books, movies and goods sold on the internet– simple products that are purchased according to taste. “Cultural tastes seem to run in patterns.”

This blogger theorizes that the algorithm would do poorly on complex offerings that involve customer service– restaurant meals, hotel rooms, flights or personal services, because they are an experience that varies every time and are more likely to be enjoyed multiple times. A singular product like a book or movie, is a one-time experience.

When polled by the computer program on a book or movie, consumers express their like or dislike only for the book or movie, not bookstore atmosphere or moviegoer rudeness. Consumers might rate a hotel room on hotel-staff friendliness, room decor, cleanliness, and a host of other variables; if they have stayed at the hotel more than once, the rating might also reflect consumers’ general vibe about the hotel for all their stays. On any given day, the consumer might have a good or bad experience at a hotel. Anyway, the algorithm might achieve the same degree of accuracy by recommending a hotel simply based on other hotels with similar amenities and features, as by recommending based on the consumer’s likes of other hotels.

The authors discuss an online business that was started in 1998, Priceline, which allows customers to name the highest price they are willing to pay for a product or service, and if their purchase is approved, (presumably) receive it at a deep discount. For the most part, this appears to be irrelevant to collaborative filtering. Nevertheless, interestingly, the “reverse-auction model” has turned out to be profitable for travel-related services but not for gasoline, groceries and financial services. The reason is that airlines and hotels suffer a total loss on each plane seat and hotel room unfilled on any particular flight or night, respectively. Recouping some revenue from passengers and guests, even at a deep discount, is preferable. The authors make a point about how Priceline displays local geographic expertise in selling its services. Displaying expertise is important for online selling.

The authors boldly proclaim, “We envision recommenders moving out more into the public and the bricks-and-mortar sphere… Recommenders can limit the number of items a customer needs to see on each [Web]page… Recommenders can also be used in voice interfaces where the limiting factor is low bandwidth…” Clearly, Riedl and Konstan underestimated the algorithmic proficiency of Google.

Read the book anyway to see the authors’ enthusiasm for collaborative filtering and get numerous tips on online selling, marketing, and what we now know about the internet. 🙂